Terms of sale

Who you buy from

Al-Zafar sells every product on this site to you and issues your tax invoice. Independent vendors prepare and supply the goods to Al-Zafar.

Prices and VAT

All prices are in UAE dirham (AED) and include 5% UAE VAT. Your tax invoice shows the VAT included in what you paid.

Payment

We accept card payments through Stripe. We never see or store your full card number. Cash on delivery is not available.

Orders

Your order is confirmed once payment succeeds. The vendor then accepts or declines it; if a vendor declines, we refund that part of your order automatically.

Cancellations and refunds are described on our Refunds & cancellations page.

Contact

Questions about an order: support@alzafar.app.